Knowledge Base, Articles & Resources from the Verification Experts
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Fiber Optics
Passive Optical Networks (PON)
Fiber Monitoring (RFTS)
OTDRs
General Fiber Tools (VFL, FiberID, Cleaning)
OLTS (OLS, OPM)
Ethernet & Transport
Ethernet
OTN
SDH/SONET/PDH/DSn
SyncE & 1588v2/PTP
IEEE C37.94
Datacom
General
RXT-6200 Dual 100G Multi-service Test Module
VoIP & IPTV
CATV/DOCSIS/DAA
VeCheck
HFC Plant
Sweep (Coax Plant)
Upstream
General
Platform/System Features & Functions
Security & Vulnerabilities
R-Server
Remote Control & Remote Access
VeExpress
System & Management
MTTplus
SkyView GNSS Antenna Reception
How-To Guides
RXT
TX300s
MTX150x
FL41
MPA
General
CX310
RTU300+
TestWithFlow
RServer
OTDR
FAQ
General
Ethernet
SDH/SONET/PDH/DSn (TDM)
Platforms & System Tools
Customer Support
Fiber Optics
Synchronization & Timing
PC Applications
Network Security & Vulnerabilities
Datacom
Corporate Information
Time, Sync & References
Cables & References
Reference Clocks, GNSS/GPS, Atomic
Time Error
Wander & Jitter
R&D, Verification, Manufacturing & Automation
Scripting & Automation
General
Policies & Statements
Guidelines & Recommendations
Corporate Information
Network Security & Vulnerabilities
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Knowledge Base, Articles & Resources from the Verification Experts
FAQ
Fiber Optics
Passive Optical Networks (PON)
Fiber Monitoring (RFTS)
OTDRs
General Fiber Tools (VFL, FiberID, Cleaning)
OLTS (OLS, OPM)
Ethernet & Transport
Ethernet
OTN
SDH/SONET/PDH/DSn
SyncE & 1588v2/PTP
IEEE C37.94
Datacom
General
RXT-6200 Dual 100G Multi-service Test Module
VoIP & IPTV
CATV/DOCSIS/DAA
VeCheck
HFC Plant
Sweep (Coax Plant)
Upstream
General
Platform/System Features & Functions
Security & Vulnerabilities
R-Server
Remote Control & Remote Access
VeExpress
System & Management
MTTplus
SkyView GNSS Antenna Reception
How-To Guides
RXT
TX300s
MTX150x
FL41
MPA
General
CX310
RTU300+
TestWithFlow
RServer
OTDR
FAQ
General
Ethernet
SDH/SONET/PDH/DSn (TDM)
Platforms & System Tools
Customer Support
Fiber Optics
Synchronization & Timing
PC Applications
Network Security & Vulnerabilities
Datacom
Corporate Information
Time, Sync & References
Cables & References
Reference Clocks, GNSS/GPS, Atomic
Time Error
Wander & Jitter
R&D, Verification, Manufacturing & Automation
Scripting & Automation
General
Policies & Statements
Guidelines & Recommendations
Corporate Information
Network Security & Vulnerabilities
FAQ
Frequently Asked Questions answered in short articles
General
Forgot the Bootup PIN Code? How to Reset the PIN Code to Unlock the Test Sets?
Are VeEX Inc. and Sunrise Telecom Inc. the Same Company?
How to Access and Modify My Personal Information? MyVeEX Account, Email Preferences
What is VePAL? What Does VePAL mean?
What Does the VeEX Name Mean? How is VeEX Pronounced?
How to Get Visio Stencils for VeEX Products?
How to know if the Transmit (TX) Laser is ON or OFF?
What are I2C, MDIO and CMIS Access in Optical Transceivers?
How to Change from Standard Time to DST in VeEX testers?
How to Get/Download Older VeEX Software Versions?
How to Register VeEX Products
How to Check the Warranty Status of a VeEX product?
Can Regular AA Alkaline Batteries be Used with FX / FL / CX 4x Meters?
What is VeEX? About VeEX Inc
What is OTG?
How to Turn the Laser ON and OFF?
How to Print or PDF Knowledge Base Articles and Quick Guides?
Why Windows™ Shows a Scan and Fix Error When Inserting a USB Memory Stick from a Test Set into a PC?
What is the Pin-Out for VeEX's 2.5 mm Headphone Jacks?
Serial Number - How to Know the Hardware Version in Your Test Set and How Old It is
Why Printed Test Reports' Format Looks Different When Printed of PDF?
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Ethernet
Ethernet Over OTN Test Reports Only Show OTN Related Results, How To Include Throughput Test Results?
How Does the Number of Sessions Impact V-Test Internet Access Speed Test?
How to Use Internet Speed Tests to Check Netflix Video Streaming Services?
SDH/SONET/PDH/DSn (TDM)
Do VeEX Products Offer PDH/SDH Wander Generation Function?
What Does the Results On Start Setting Mean in OTN/SDH/SONET/PDH/DSn Test Mode?
What is DS1/T1 FDL SSM QL?
What is the Difference Between Automatic Protection Switching (APS) Time and Service Disruption Time (SDT) Measurements?
Platforms & System Tools
Why Can't VeEX Test Sets Join Wi-Fi Internet at Airports, Hotels or Coffee Shops?
How to Perform Touch Screen Calibration if The Stylus Becomes Irresponsive or Way Off (Inaccurate) to Navigate the GUI?
Will a Remote Test Set Reconnect to EZ-Remote if Rebooted?
Can VeEX Test Sets Put in Low-Power Sleep (Standby) Mode? For Faster "Reboot" or Holdover
What Type of SD Card Can Be Used to Replace the One in VeEX Test Platform?
How to Find the Remaining Lifespan of a VeEX Li-Ion Battery Pack? When Should It Be Replaced?
What To Do If The Test Set's Touch Screen Doesn't Work, Seems Frozen Or Irresponsive?
VeEX Test Set Shows MD5 Checksum Error Message After Software Upgrade/Update
Using Communication Test Equipment in Cold Temperature (Winter) Environments
Can Any USB-C Charger be Used to Charge a V90-series Test Set?
Why Doesn't the VeEX Software Update Function Recognize the Upgrade Package?
Test Set's Wi-Fi Not Working or Not Detecting/Connecting to Access Point (AP) or Smartphone Hot Spot?
Why Does VeEX Still Use External Wi-Fi and Bluetooth USB Dongles (Transceivers)?
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Customer Support
How to Send Test Sets Back to VeEX for Diagnostics, Repairs, Preventive Maintenance or Calibration Verification?
How to Find Information About Discontinued Products?
How To Register New Test Sets?
Who Provides Local Support for VeEX Products?
Where to Find NTP Server URL Addresses to Sync the Test Set's System Clock?
How to Register VeEX Products?
How to Check the Warranty Status of a VeEX Product?
What is an RMA? How do I get one assigned?
Why the Test Set's Clock Keeps Going Back to Year 2000?
Reporting Stolen, Lost or Found VeEX Test Equipment
How to Access Information and Software Updates for Discontinued Products?
See more
Fiber Optics
Are Visual Fault Locator (VFL) Lasers Safe?
Synchronization & Timing
What is the Difference Between GPS and GNSS?
PC Applications
ReVeal RXTS Application (Software) is Not Starting in New Windows 11 PC. How to fix It?
VeEX's PC Application GUI Doesn't Look Right in Windows™ (Not Rendering or Displaying Correctly) - Compatibility Mode
Network Security & Vulnerabilities
Microsoft's SmartScreen is Preventing VeEX's Installer Program from Running, Showing the Warning: "Windows Protected Your PC"
Datacom
How to Use VeEX's Datacom X Cable? Monitoring Serial Links
Can VeEX MTX150 Test Set Be Used To Test EIA/TIA-530 (RS-530) Datacom Links?
Corporate Information
Where are VeEX Products Manufactured?