What Tools or Instruments are Used to Test Internet Speeds?

There are different types of instruments and software-based solutions (apps) that can run speed test for traditional internet access services, however, dedicated hardware-based test sets are required for speeds close to and above 1 Gbps

The actual "Internet Speed" is difficult to test, because there are infinite end-point combinations. However, people often use the term Speed Test to refer to Internet Access Speed Test, which is the maximum speed "guaranteed" (or advertised, or best effort) by the Internet service provider (ISP). The key word is Access. This is the speed between the gateway and/or modem at the subscriber's premises (home or business) and a dedicated server vetted by the ISP, sitting right at the "edge" of the Internet cloud (the closest to the end user). Even inside the subscribers' homes, there may be routers, switches and Wi-Fi that can affect the final data throughput.

The Software/App Approach (Not Recommended)

One popular tool to check Internet Access Speed is Ookla^® Speedtest.net or derivatives offered by ISPs and content providers. Residential users may not have other options than to download the Speedtest™ app (or similar) to their phones, tablets or computers. However, those may be limited by their processors (CPUs), internal data bus or how busy they are with other tasks. They also come built into certain streaming boxes, routers and gateways. Their results tend to vary significantly for services beyond 500 Mbit/s (or Mbps), due to several reasons:

• Shared CPU resources (busy with multiple applications and tasks running)
• Limited internal data bus capacity (unable to handle the maximum traffic load)
• No physical connection capable of 1 Gbit/s or beyond (however newer routers, desktop computers and laptops are starting to offer options up to 10 Gbit/s, as of 2023)
• Limited LAN/WLAN Ethernet throughput (older switch/router, older Wi-Fi technology, access point location, test client/app location, etc.)

With modern multi-Gigabit services, those soft approaches could cause big perception problems. For example, using a smartphone or tablet connected to a Wi-Fi 2.4 GHz 802.11g, subscribers may not be able to measure beyond 150 Mbit/s, even if the service can deliver much more. This can create false negatives. Just by switching their computing device to 802.11n 5 GHz mode, they should get better data rates. Furthermore, switching to Wi-Fi 6/6E (802.11ax) and getting closer to the access point (AP) would provide even better results, but it may still not be enough for Gigabit services. Wi-Fi throughput performance also depends on where in the house you are testing from.

The problem is, multi-gigabit service speed test results would depend on how it is tested. Which may trigger unnecessary Quality of Service (QoS) or Experience (QoE) complaints and potential truck rolls, that subscribers may be charged for, increasing frustrations at both ends.

Here are some real-life examples of one residential Internet Access Service being "tested" (or better yet, being checked) with different consumer devices and settings, using free software-based Ookla^® Speedtest™ clients:

Needless to say, not the best approach to qualify, verify or certify modern multi-gigabit Internet access services performance, since they are all limited by:

• Their local connections (wired or wireless Ethernet interfaces)
• The computing devices' internal bus speed and performance
• The devices' CPU capabilities and how busy it is (other applications and tasks running)
• A recently rebooted smart phone or tablet tend to provide faster results

Although they are a realistic measure of what each individual device is getting, they could only be used to troubleshoot themselves (e.g., move it to the 5 GHz band or to a wired connection, if supported, or it may be time to reboot it, etc.), but shall not be taken as a true measurement of the Internet access link under test. However, the main potential problem happens when subscribers take this data as true and start calling their service providers to complain about their Gigabit service only reaching 123 or 614 Mbit/s, or that the image quality from their streaming device (connected to 2.4 GHz Wi-Fi) is not as expected (e.g., no 4K UHD). They could trigger expensive truck rolls or spread rumors/reviews of poor service (QoS and QoE).

The results above are from a 1 Gbit/s Internet access service (DOCSIS 3.1) and only the wired (1000BASE-T) MAC computer and Apple TV 4K devices were able to provide reasonable results. However, they would also be worthless if they are used to check services >1 Gbit/s, since they are limited by their LAN interfaces. This is where dedicated hardware-based internet access speed test instruments shine, as they can consistently test 1G, 10G, 25G, 50G, 100G and beyond, without any performance degradation.

Dedicated Hardware (Test Set) Approach

Hardware-based instruments are the required go-to tools for communication service providers (CSPs), to verify actual Internet access speeds (upstream and downstream throughput). They are built specifically for the task and come with dedicated hardware and test interfaces guaranteed to consistently handle 100% traffic loads (throughput) at 1, 2.5, 5, 10, 25, 50, 100 Gbit/s and beyond.

These portable testers can still connect to, and test against, popular centralized servers like Speedtest^® (Ookla^®), WiFiman (Ubiquiti) and Fast.com (Netflix), or to dedicated hardware-based test heads (e.g., RTU-300+), measuring the actual performance of residential and business services, to assure QoE, while still presenting test results in a format subscribers (consumers) can understand. V-TEST is VeEX's hardware-based version of the internet access speed test client. (Refer to the V-TEST Quick Guide for more details.)

Test sets can also support more robust RFC6349 TCP/UDP type of testing against centralized iPerf servers or dedicated test heads (e.g., RTU-300+), to evaluate the network's Internet performance for business customers, providing reports with more technical details and results. VeEX's hardware-based iPerf test client is called V-PERF and the centralized test heads are RTUs (Remote Test Unit), capable of handling more than 100 field test sets simultaneously, without any drop in performance (using up to 100GE connections at the node). V-PERF is also compatible with existing iPerf3 servers, however, users adopting this (soft) approach must be aware of their (servers') CPU-based limitations under stress.

Although these professional tools are not intended for residential/consumers, as they require equipment at the operators' network, technicians troubleshooting internet access issues should bring these tools when activating, validating or troubleshooting modern multi-gigabit services. Centralized remote test units (RTU) are also used at the networks' interconnect, to verify nodes interconnection links and serve as traffic generators for multiple field test sets.

Below is a simplified diagram depicting a two or four-port centralized RTU-300+ test head simultaneously providing independent test streams to multiple field technicians.

Related Test Solutions

• CX310 DOCSIS 3.1 Installation Tool

• CX380C Advanced DOCSIS & Cable Plant Maintenance Test Set
• FX120 XGS-PON Analyzer (for Multi-Gigabit Internet Access Services)
• MTX150x 10G Ethernet Services Installation Test Set 
• MTX150x Lite Multi-Gigabit Internet Services Speed Test Solution

• MTX150 10G Multi-service Installation & Maintenance Test Set

• MTTplus Modular Test Platform (MTTplus-340)
• PX90 - PON Service Installation Meter
• TX300S Test Platform (TX340s, TX300-100Gx)
• RXT-1200 Modular Test Platform (RXT-3400, RXT-6200+, RXT-6402, RxT-6802)
• RTU-300+ Remote Test System

Related Articles (external links)

• Wi-Fi Wipes 40% Off Broadband Speeds (Forbes, 2023)