VeEX test sets supporting VeExpress™ cloud service (TX300s series, RXT-1200 platform, MTTplus platform, MTX642/640, V90 series) are registered at the factory, to the original owner. If the instrument is resold or transferred to another company, the original owner must contact VeEX to move it, along with its associated licenses, to a different equipment/asset pool, so it shows the correct Company field. The company field can't be edited from the test set screen, as it is retrieved from VeEX's cloud.
Customers who have legally purchased used VeEX products, may also contact VeEX to request the transfer of the instrument and its associated licenses, to their equipment/asset pool. However, VeEX will check that the equipment in questions has not been blacklisted (reported lost, stolen or damaged) and will require confirmation from the original owner before proceeding. Test Sets purchased from questionable, gray or black markets will not be supported.
VeExpress provides basic services such as software updates and licenses/options management (new license additions can be activated directly from the target test set). For some test platforms, it may also allow license sharing between test sets (request and release), and temporary license rental. The user interface may be a bit different between platforms and screen sizes/orientation; however, the workflow remains similar.
By going to >Utilities >VeExpress on their test sets, end users can freely change the content of the Tech ID and Tech Name fields, to make test sets easier to identify within their equipment fleet. After pressing Check, the new information will remain in the VeExpress cloud, until modified. This is important for administrators or managers using a browser to check their test equipment pool at www.v-express.com, so they can identify the availability of equipment and test features' licenses.
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Note: After a software update, the Tech ID and Tech Name may be blank. It is recommended to press the Check button to see if it has already been registered. If the fields need updating, use the Home button to exit, then enter VeExpress again and edit the fields as needed. Press Check to submit the changes.
The Tech ID field is flexible and can also be filled with other information, such us identifying different groups, teams, cities, regions, etc. Just make sure that the ID format is consistent among all end users.
VeExpress requires Internet access (via Wi-Fi or RJ45 management connection).
Managers can login to https://www.v-express.com/ to check the status of their test set fleet, to make sure their technicians are using the latest software version available and are regularly connecting to the server, as well as monitor and manage shared licenses.